About Zylberschtein’s Home Delivery Service
In April 2019, we opened as a fast casual Jewish-style deli serving a menu that is all about comfort food and nostalgia. We offer an array of foods, inspired by Josh Grunig’s (owner & baker) family recipes – from our exceptional house-made breads and bagels to cured meats and pickles and of course our fresh baked pastries. We are constantly reviewing our menu and adding Jewish deli favorites.
In April 2020, due to Covid-19 restrictions, we switched gears to take out only, and launched our Bagel Club, a home delivery service for bagels, cream cheese and other deli delights. We are excited to launch this new site to make home delivery of our comfort foods easier. We hope you enjoy!
Is there a delivery fee?
There is a $10 delivery fee on orders under $90. We will waive the delivery fee for orders over $90 (before taxes). We are currently looking for hub locations where we can drop off orders for multiple people (ideally a coffee shop). Delivery fees are subject to change. We are always looking for new drop-off spots so if you have a suggestion for one let us know! We offer FREE delivery on orders of $90 or more (before taxes).
Do you offer any price discounts?
Yes, we are happy to offer customers a special bagel price through Bagel Club. All customers pay the same bagel price whether they order one or a dozen. We do this because we know your order is guaranteed, and it is our way of saying thanks for being a member. We also offer the following price discounts: Spend $40 (before taxes) and save $5 on your order; and FREE delivery on orders over $90 (before taxes). The discounts will be applied at checkout – no special coupons needed.
Can I pick up by order from the deli?
Yes, you can select to pick up you order from the deli on Thursdays. There is no delivery fee if you pick up your order.
Can I have a standing order?
Yes, you can customize the frequency of your delivery. Many of our customers have a standing order of bagels and cream cheese and set up a weekly or every-other-week delivery, and add on other items for a custom order.
What is the best way to contact you for a new order or to change an order?
You can manager your order through your account dashboard email us at firstname.lastname@example.org, or contact us by phone Wednesday-Sunday from 8am-3pm: 206-403-1202
How does payment work?
You will receive an invoice via email upon delivery. You may contact the office Monday through Friday, 8:00 a.m. to 5:00 p.m., to request a statement of your account—or you can view both your order history and payments from your account dashboard.
You may pay via credit/debit card. Cards are processed the business day before delivery. At that time, your card will be charged the full balance due on your account.
In the event that debit/credit charges are declined when payment is due, service may be suspended until payment is successfully processed or other payment arrangements are made.
What happens if there is an issue with my order?
If you find you are missing and item or an item is poor quality, please email email@example.com and let us know of the situation. We typically are able to issue a credit to your account.